Effective Date: 01 January, 2025

Handy Dudes FL (“Company,” “we,” “us,” or “our”) operates the website [www.handydudesfl.com] (the “Website”). This Privacy Policy explains how we collect, use, and protect the personal information of our users.

1. Information We Collect

We collect the following personal information:

  • Name

  • Email address

  • Phone number

  • IP address

  • Location data

  • Cookies and tracking technologies

2. How We Collect Information

We collect data through:

  • Contact forms submitted by users

  • Analytics tools (e.g., Google Analytics, Facebook Pixel)

3. Use of Personal Information

We use collected data solely for lead collection and marketing purposes, including:

  • Customer communication and inquiries

  • Email marketing campaigns (e.g., Mailchimp)

  • Targeted advertising (e.g., Facebook Ads, Google Ads)

We do not sell or share personal data with third parties except for service providers who assist in our marketing efforts.

4. Third-Party Advertising and Tracking

We allow third-party advertising tools such as Google Ads and Facebook Pixel to track interactions on our website for marketing purposes.

5. Compliance with U.S. Laws

We comply with all applicable U.S. privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA)

  • Federal Trade Commission (FTC) guidelines

  • 10DLC (A2P Messaging Compliance) regulations for SMS communications

6. SMS and 10DLC Compliance

If users provide a phone number, they may receive SMS messages related to:

  • Appointment confirmations and reminders

  • Service updates and follow-ups

  • Marketing promotions (with explicit user consent)

All SMS communications comply with 10DLC (A2P messaging) regulations, including:

  • Requiring opt-in consent before sending promotional SMS messages

  • Providing opt-out options (e.g., “Reply STOP to unsubscribe”)

  • Compliance with carrier filtering and registration requirements

  • Limiting message frequency as per industry guidelines

7. Data Access and Deletion Requests

Users can request access to, modify, or delete their personal data by:

  • Sending an email to info@handydudesfl.com

  • Clicking the “unsubscribe” link in email marketing messages

8. Data Security Measures

We protect personal data through:

  • Encryption of stored data

  • Firewalls and security protocols

  • Limited access to personal information